Exchange folders not showing in module Messages

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07 May 2015 15:53 - 08 May 2015 12:42 #3241 by ciufri79@gmail.com
Hi,
I've installed VTE 4.5 free edition and I have a problem setting an imap account linked to my exchange server.
I've configured it both in Mail Server setting and in the Messages module.
The connection is ok but when I go to Settings/Folders nothing shows up.
Using a different account (i.e. gmail) everything works fine.
The Exchange server is on my LAN and other clients like thunderbird can connect and retrieve emails and folders without any problem.

Any idea?

Thanks in advance
Last edit: 08 May 2015 12:42 by ciufri79@gmail.com. Reason: SOLVED

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08 May 2015 10:40 #3242 by matteo.barbieri
Hello, check if the message cron are properly set
*/10 * * * * root /var/www/vtefree/cron/modules/Messages/MessagesCron.sh
*/10 * * * * root /var/www/vtefree/cron/modules/Messages/Pop3Cron.sh
*/1 * * * * root /var/www/vtefree/cron/modules/Messages/InboxCron.sh
*/1 * * * * root /var/www/vtefree/cron/modules/Messages/PropagateToImapCron.sh
*/1 * * * * root /var/www/vtefree/cron/modules/Messages/SendMessagesCron.sh
After this, delete the account on VTE and recreate it.

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08 May 2015 12:41 #3243 by ciufri79@gmail.com
Hi Matteo,
actually the problem was about retrieving the folder's list in the configuration step.
I've solved it by changing the login parameters:
at the beginning I used the domain.local/username format (and I got no login error) then I changed it to This email address is being protected from spambots. You need JavaScript enabled to view it. and now it's ok.

Thank you for your help
:-)

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